Shop Floor Assistant Duties

Help customers find items on sales floor.

Shop floor assistant duties.

The typical role is not as straight forward as it seems apart from selling shop floor assistants are also responsible for the stocking and ordering of merchandise and the related administrative duties. For instance people may work on specific customer service desks to handle complaints and returns people may be employed to meet and greet people as they enter and leave the store and others may be responsible for assisting shoppers with modern self checkout systems. Shop assistants are responsible for assisting customers while shopping and increasing satisfaction levels. Receiving processing and organizing shipments and deliveries accordingly.

Operating the tills including cashing up and completing paper work at the start and end of shift. A shop assistant usually performs many of the following tasks. We researched many shop assistant job descriptions in a variety of industries to put together the following list of shop assistant duties and responsibilities. Assisting customers in the selection and purchase of items.

Shop assistants must perform many duties and responsibilities to support both the front and back end of a retail environment. Shop floor assistants are responsible for helping customers find products. Assisting customers in locating desired shop items. They answer questions that customers have about the products.

Examples of shop assistant responsibilities assist in maintaining the back stock room and setting up merchandise displays on the sales floor develop solutions for customers by listening to their needs and recommending the appropriate products greet customers as they enter the store and help them to find the proper team member to assist them. Many shop floor assistants are in charge of the cash register where they ring up. Some shop floor staff might be employed in specific roles where their entire responsibility is providing friendly customer service. Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.

Shop assistant duties and responsibilities provide general assistance around the shop including administrative and technical tasks assist with shop loading and work kit preparation.